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Disability Support Worker

Total Support Services Ltd - Coomera, QLD

Voluntary, Charity & Social Work
Source: uWorkin


Total Support Services has just opened an office in Queensland, and WE ARE HIRING!

We are looking for support workers for the Coomera area. You will provide care to your clients living in the community, supporting their independence and improving their life quality….. interacting one-on-one with clients, completing activities that may include but are not limited to:

  • In-home personal care, daily living assistance including showering, personal hygiene, meal preparation, house cleaning, laundry & ironing.
  • Providing care in accordance with the client’s individualized Care and Meal Plan.
  • Supporting with community-based recreational and social activities.

Commitment to total quality support is the most important value a Total Support Services Support Worker holds – a true dedication to supporting people with disability to live with dignity and as independently as possible. We are looking for a reliable Support Worker to assist clients in the Coomera area.

The Support Worker is responsible for providing support and supervision for people in the home or workplace. You provide companionship and emotional support, and you promote independence and community participation at every opportunity. From time to time, you will work with other health professionals to maximise our clients physical and mental well-being.
The Support Worker is a core member of our team and contributes to service practice development through regular staff meetings, planning processes, and policy reviews. All service delivery must be in line with the Policies and Procedures of Total Support Services and the requirements of State and National Disability Services Acts.

  • Provide support services to clients to meet their individual needs and be in line with Policies and procedures
  • Provide services to clients as directed and/or documented with the Individual Client Support Plans.
  • Maintain a high standard of practice when providing support to clients
  • Maintain a high standard of confidentiality regarding service provision to clients and operations of Total Support Services

The services to be provided by a Support Worker in Coomera shall include:
Domestic Assistance Services
A support worker shall provide the following service types, but not be limited to, assistance with (or supervision of): -

  • Household tasks including house cleaning, removal of household waste, ironing, personal laundry services, including laundering of clothing and bedding that can be machined washed, but excluding cleaning of clothing requiring dry cleaning or another special cleaning process
  • Meal preparation
  • Bed making
  • Banking and use of computer for essential shopping
  • All reasonable assistance with essential shopping
  • Assistance and support at social, recreation and educational activities

Personal Support Services
A support worker shall provide personal assistance, including individual attention, support, supervision and physical assistance to the Client with:

  • Bathing, showering, toileting, personal hygiene, shaving, hair teeth cleaning, grooming, eating, drinking, dressing and undressing, limited nail care (following appropriate professional assessment), and using dressing aids
  • Communication including assistance to address difficulties arising from impaired hearing, sight or speech, or lack of language and assistance with the fitting of sensory communication aids, checking hearing aid batteries and cleaning spectacles and assistance in using the telephone
  • Mobility (in and out of bed) such as to sit up, turn, stand and walk, sit, to transfer to a commode, wheelchair, chair or vehicle as appropriate
  • Fitting and use of appliances such as splints and callipers
  • Assisting with medication
  • Respite and Recreation
  • Assist client’s to access community activities as agreed and/or documented within support plans
  • Where ever possible, encourage clients with full inclusion into the community.
  • Whenever possible, assist clients in learning new skills when accessing the communities, including money handling, accessing public transport, shopping and attending other recreational activities.

General Service Objectives
The provisions of services by the support worker are to be rendered under the following objectives:

  • Assisting the Client to increase or maintain independence at home and in their own community by providing a flexible, personal range of assistance and support services to support the Client’s quality of life.
  • Providing support to the Client, which is tailored to the individual, sustainable and increased opportunities for decision-making, choice, and the Client’s portability.
  • Attempt to prevent the Client with the disability from premature or inappropriate admission to long term residential support.
  • Provide sufficient support to the Client to maintain, where applicable, positive family relationships and develop and maintain social networks with flexible approaches.
  • Attempt to empower the Clients to self-direct their services by being involved in managing their support worker and the services provided.


  • MSC1: Certificate III in Disability / Aged Care or a minimum of 3 years experience in the field
  • MSC2: Previous experience in working with People with Disabilities
  • MSC3: Current ‘C’ class driver’s license
  • MSC4: Current working with children clearance applicable to the state in which they work
  • MSC5: Certificate in First Aid


  • KSC1: Demonstrated commitment to ‘Inclusion’ principles and adherence to Disability Service Standards
  • KSC2: Highly developed time management skills
  • KSC3: Working towards obtaining certificate III in Disability
  • KSC4: Certificate in manual handling


  • DSC1: Working knowledge of the disability sector and NDIS
  • DSC2: An understanding of the complexities of a community-based service provision
  • DSC3: Clear understanding of disability service standards
  • DSC4: Clear understanding or Worksafe Practise

If you have any questions, please contact us!

Application Deadline: 19/04/2021

Expected Start Date: 26/04/2021

Job Types: Part-time, Casual


  • Professional development assistance


  • Flexible hours
  • Monday to Friday
  • Public holidays
  • Rotating roster
  • Weekend

Supplementary Pay:

  • Penalty rates


  • Working with Children Check (Required)
  • Australian driver's licence (Required)
  • First Aid (Required)
  • Australian National Police Check (Required)

COVID-19 Precaution(s):

  • Personal protective equipment provided or required

Coomera, QLD

Voluntary, Charity & Social Work


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