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Accommodation Team Leader - Western Suburbs

Claro Aged Care and Disability Services - Werribee, VIC

Voluntary, Charity & Social Work
Source: uWorkin


Full Job Description
Join our growing organisation and have an impact on the lives of others
Full time permanent role
Great Melbourne - Western Suburbs location

A career in care and support
As a Team Leader you will be leading a team of dedicated Support Workers in one of our new residential facilities in Melbourne's Western Suburbs. You will ensure they provide appropriate levels of assistance, support and service to each client to maximise opportunities for independence, personal growth and skill enhancement, in line with individual support plans. Each day may be different, but your core responsibilities will likely include:
Providing varying levels of hands-on personal care
Be an effective role model and mentor for all team members to ensure awareness and accountability of procedures, documentation and reporting requirements
Develop and maintain effective communication channels with clients, families and support staff
Deliver exceptional customer service, appropriately matching customer needs and preferences with care staff capabilities
Ensure all policies, procedures and legislative requirements are understood and followed by staff
Join our great team. Be supported to learn and grow. Get rewarded along the way. Make a difference in the community.
What you’ll bring
To do well in this role you will have a Certificate IV in Disability (or higher) and prior experience as a Team Leader within Accommodation. You will have strong interpersonal and people management skills and be happy to provide care to clients, as well as identify, train and develop care teams. Being a solution focused person, you will work closely with internal and external stakeholders to ensure care and support of customers are met. Previous experience with supervising staff, rostering, and knowledge of the NDIS is desirable.
Our commitment to you
People lie at the heart of everything we do, our teams are no different. We have a fantastic team culture and strongly believe in rewarding and empowering our people to do what they do best!

What we offer:
Money in your pocket to “Light Up” your clients day - be it a coffee, a crossword puzzle or a daffodil,
Employee referral bonus to the value of $300
Investment in your ongoing learning and development through an internal training platform
Celebrating you! Long service thank you gifts for those who have been with us for 5, 10, 15 and 20+ years
A career with Claro
Whether you’re currently studying in the field, interested in exploring a new career, or an experienced worker - you can make a real difference with us.
Our purpose is simple: to provide high quality care and support for all Australians across our community and enable people to shine!
From our clients to our own teams, people are at the heart of our business. As part of our Claro team you will make a real impact, gain access to leading professional training and development, and enjoy flexibility that works for you.
Previously known as Australian Home Care, Accommodation and Care Solutions, Comrec, Nextt and Orion Services, our team of 4,500 strong have combined the best of what we had to become Claro - offering our clients greater choice and a brighter future.
Your choice
If you’re passionate about care and making a difference in people’s lives, are aligned with our values, and want to work in a business that is growing, and that values and rewards its people, we’d love to hear from you.
Do not hesitate to apply!
Claro prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as First Peoples, LGBTIQ+ and people with a disability.
If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community .

Werribee, VIC

Voluntary, Charity & Social Work


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