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Clinical Administration I Gold Coast I Psychology

Healthcare Professionals Group - Mungindi, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Full Job Description

4 Days a week casual employment with a view to permanent part time
Mental Health Specialist Clinic
High level thinking skills required
Practice that provides ongoing training and development
Week Day Operating Hours
Responsible for the day-to-day work flow delivery of high-quality patient centred services.
Be a key contributor to enhancing patient's lives
Apply your outstanding customer service knowledge to the health care industry.
Autonomous role
Inclusive work culture
Ongoing professional career development.
Work with the team to facilitate and understand patient goals, identify patient needs and channel the referral to the most appropriate specialist doctor to implement an individualised treatment plan.
Use your customer service skills to deliver a "great patient" experience.
Be rewarded by knowing you have made a positive difference to advancing patient lives.
Work with up to 6 staff to include 3 x Part-Time Specialist Doctors and 1 x Part-Time Allied Health Clinician and 2 staff supporting front desk
You will be supported and taught the skills of Clinical Intake and Triage for all New and Existing patients , their Parents, Carers, Families and various Medical Professionals.
Clinical training will be provided on-site, in the initial stages two times weekly.

About The Practice

Medical & NeuroPsychiatry Specialist Clinic providing early diagnostic and treatment services for ADHD, Asperger's/Autism Spectrum & Specific Learning Disorders. The clinic provides a holistic approach, incorporating 'nature vs nurture' with the 'mind-brain-body' model of bringing together Neuropsychiatry, Paediatrics and Primary Care Specialists to provide the most comprehensive platform of interventions, with a focus on cutting edge Early Diagnosis and Early Treatment interventions that is unmatched in Australia.

Duties and Tasks

Conscientious and professional

Provide active follow up, stemming from patient's initial inquiry or GP referral via phone or email

Work closely and liaise with allied health and medical specialist doctors.

Excellent phone manner to attend to phone inquiries

Strong interest in working in health-care

Developing positive relationships with patients, doctors and allied health

Excellent organisational skills

Naturally caring and empathetic

Have a high degree of emotional intelligence

Excellent organisational skills

Ability to manage processes to improve patient journey and experience

Day to day management and operations of the clinic

Be willing to get an understanding of the different type of treatment plans that might be available

Overall management and administration of patient services. Such as attending to phone inquiries, learn the different type of billing codes for treatment

Manage day to day operations of the practice
Manage clinical risk
Provide input to help the practice grow and contribute ideas to ensure that there is a consistent processes in place in patient service delivery
Strong sense of numbers.
Adaptable to change, this practice is expanding and poised for further growth

About you:
Ideally have experience supporting a mental health specialist clinic or medical practice
Experience in medical administration or in psychology
Exposure to working with specialist doctors that have diagnosed and treated patients with ADHD or Asperger's
Goal orientated
Good sense with numbers to ensure the success, growth and viability of the practice
Degree in Health Sciences, Medical Administration, Psychology or a similar discipline, desirable but not essential
An excellent listener with high emotional intelligence
Special interest in neuro development disorders
Excellent ability to multi task and meet deadlines

How to Apply

Please contact Sandra Louey on 0403039232 or email slouey@hpgconnect.com

About Us

HPG have placed more than 30,000 candidates into the health care industry. We have been in operations for more than 23 years. HPG provide a comprehensive recruitment service to the health care sector and work with public and private hospitals, government departments, multi-national health care organisations (biotechnology, medical devices, pharmaceutical, scientific), health insurance funds, medical, diagnostic and imaging facilities and aged care providers and residential facilities. To find out more about our vacancies, please visit us on https://www.hpgconnect.com/jobs
Job details
Gold Coast
AU$25 - AU$40 per hour
Job Type
Sandra Louey
Contact email
Email Sandra
Contact phone
+61 2 88778754
about 3 hours ago

Mungindi, QLD

Health, Medical & Pharmaceutical


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