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Fundraising Administration Coordinator

Wesley Mission Queensland - Chermside, QLD

Voluntary, Charity & Social Work
Source: uWorkin


Full Job Description
Administration Coordinator - Hummingbird House

Your new Organisation

At Wesley Mission Queensland we believe we are our best when our workforce is as diverse, talented and as passionate as the communities in which we live and operate in. We have over 100 years of experience in delivering Allied Health, Disability and Aged Care Services, we put the client at the heart of everything we do. To learn more about our organisation, please see www.wmq.org.au

Hummingbird House is operated by Wesley Mission Queensland (WMQ). Hummingbird House, Queensland's only children's hospice and operates as a medically supported 'home away from home' for children affected by a life limiting condition, and their families. The standalone purpose-built facility offers 8 guest in care beds, 5 family accommodation suites and a unique 'end of life' suite.

Underpinned by the notion of creating a 'warm embrace' for children and their families, the multidisciplinary team provides 24/7hr scheduled and emergency specialist care short break stays; pain and symptom management; care at the end of life; and psychosocial support programs for the whole family. With strong connections locally, nationally and internationally with specialist paediatric palliative care services, Hummingbird House is an integrated community-based service delivering flexible child and family centred care.

Your new Role

An exciting opportunity to join the Hummingbird House fundraising team as an Administrative Coordinator.

This integral role will provide support for the Hummingbird House fundraising and marketing program through: administrative assistance, event and campaign support, donor and supporter care, and database administration and analysis. This position supports Hummingbird House in fulfilling its administrative objectives, and underpins growth in both fundraising income and supporter retention.

Key Duties Include:
Provide high level administration support for fundraising and marketing program.
(assistance with recruitment and on-boarding, meeting coordination, office management, proofreading, and ongoing maintenance of file systems)
Support the financial management of the fundraising and marketing program
(processing invoices, expenses, reimbursements, and financial reporting)
Provide assistance with HH and community fundraising events and campaigns, as required.
Build strong relationships with supporters via phone, mail and email communications.
(managing all fundraising inboxes and actioning donor / supporter emails in a timely manner)
Support and undertake various donor care activities
(thank you calls, letters, welcome emails, and information updates)
Liaise with the WMQ fundraising and finance teams to ensure personalisation and on-time turnaround
(accurately receipting and processing fundraising related financial records)
Manage fundraising-related data
(accurate data collection and entry, database housekeeping, including but not limited to deduping, data cleansing, and other activities to ensure data integrity and quality)
Provide data driven insights and solutions for fundraising activities
(data analysis, integration of data, and reporting. Including: building queries, segments, exclusion lists, and exporting data for specific campaigns and appeals)
Ad hoc fundraising administration duties and projects, as required by the Head of Fundraising of Hummingbird House.

How to Apply

Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) and are to be submitted online at www.wmq.org.au by 4pm of the closing date.

WMQ Employee Benefits

Salary Packaging
Product Discounts
Travel Discounts
Access to discounted holiday units
Employee Assistance Program
Working alongside people who love what they do

Wesley Mission Queensland's Vision is: 'a compassionate, just and inclusive society for all'. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity and are a preferred employer for older workers. Wesley Mission Queensland has been recognised as a GOLD Mental Health First Aid Skilled Workplace by Mental Health First Aid Australia for our strong commitment to embedding the Mental Health First Aid program into our organisation. Successful applicants are expected to abide by the WMQ Code of Conduct. Relevant criminal record checks will be undertaken on recommended applicant. To view our Privacy Policy, please click here. Salary Packaging is available to Staff to potentially enhance remuneration.
Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Essential: Must have at least 2 years database experience.

Chermside, QLD

Voluntary, Charity & Social Work


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