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Support Worker

Total Support Services - Murray Bridge, SA

Voluntary, Charity & Social Work
Source: uWorkin


Full Job Description
Commitment to total quality support is the most important value a Total Support Services Support Worker holds - a true dedication to supporting people with disability to live with dignity and as independently as possible. We are looking for a reliable Support Worker to assist clients in the Murray Bridge area.

The Support Worker is responsible for providing support and supervision for people in the home or workplace. You provide companionship and emotional support, and you promote independence and community participation at every opportunity. From time to time, you will work with other health professionals to maximise our clients physical and mental well-being.
The Support Worker is a core member of our team and contributes to service practice development through regular staff meetings, planning processes, and policy reviews. All service delivery must be in line with the Policies and Procedures of Total Support Services and the requirements of State and National Disability Services Acts.

Provide support services to clients to meet their individual needs and be in line with Policies and procedures
Provide services to clients as directed and/or documented with the Individual Client Support Plans.
Maintain a high standard of practice when providing support to clients
Maintain a high standard of confidentiality regarding service provision to clients and operations of Total Support Services

The services to be provided by a Support Worker shall include:

Domestic Assistance Services

A support worker shall provide the following service types, but not be limited to, assistance with (or supervision of):-

Household tasks including house cleaning, removal of household waste, ironing, personal laundry services, including laundering of clothing and bedding that can be machined washed, but excluding cleaning of clothing requiring dry cleaning or another special cleaning process
Meal preparation
Bed making
Banking and use of computer for essential shopping
All reasonable assistance with essential shopping
Assistance and support at social, recreation and educational activities
Personal Support Services

A support worker shall provide personal assistance, including individual attention, support, supervision and physical assistance to the Client with:

Bathing, showering, toileting, personal hygiene, shaving, hair teeth cleaning, grooming, eating, drinking, dressing and undressing, limited nail care (following appropriate professional assessment), and using dressing aids
Communication including assistance to address difficulties arising from impaired hearing, sight or speech, or lack of language and assistance with the fitting of sensory communication aids, checking hearing aid batteries and cleaning spectacles and assistance in using the telephone
Mobility (in and out of bed) such as to sit up, turn, stand and walk, sit, to transfer to a commode, wheelchair, chair or vehicle as appropriate
Fitting and use of appliances such as splints and callipers
Assisting with medication
Respite and Recreation
Assist client’s to access community activities as agreed and/or documented within support plans
Where ever possible, encourage clients with full inclusion into the community.
Whenever possible, assist clients in learning new skills when accessing the communities, including money handling, accessing public transport, shopping and attending other recreational activities.
General Service Objectives

The provisions of services by the support worker are to be rendered under the following objectives:

Assisting the Client to increase or maintain independence at home and in their own community by providing a flexible, personal range of assistance and support services to support the Client’s quality of life.
Providing support to the Client, which is tailored to the individual, sustainable and increased opportunities for decision-making, choice, and the Client’s portability.
Attempt to prevent the Client with the disability from premature or inappropriate admission to long term residential support.
Provide sufficient support to the Client to maintain, where applicable, positive family relationships and develop and maintain social networks with flexible approaches.
Attempt to empower the Clients to self-direct their services by being involved in managing their support worker and the services provided.
MSC1: Certificate III in Disability / Aged Care or a minimum of 3 years experience in the field
MSC2: Previous experience in working with People with Disabilities
MSC3: Current ‘C’ class driver’s license
MSC4: Current working with children clearance applicable to the state in which they work
MSC5: Certificate in First Aid
KSC1: Demonstrated commitment to ‘Inclusion’ principles and adherence to Disability Service Standards
KSC2: Highly developed time management skills
KSC3: Working towards obtaining certificate III in Disability
KSC4: Certificate in manual handling
DSC1: Working knowledge of the disability sector and NDIS
DSC2: An understanding of the complexities of a community-based service provision
DSC3: Clear understanding of disability service standards
DSC4: Clear understanding or Worksafe Practices

If you have any questions, please contact us!

Contact Details


First Name*

Last Name*



Street Address*


State / Territory*

Please Select

Postal Code*

Application Section

1. Position Title*

Please Select
Support Coordinator
Support Worker

2. Position Location*

Please Select
SA - Adelaide
SA - Barossa Valley
TAS - Hobart
TAS - Launceston
QLD - Bundaberg

3. Have you been referred to us by an employment agency?*

Please Select
No, I have not been referred by an emloyment agency
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Other - Not Listed

4. Are you an Australian resident?*

Yes No

5. Which working Visa do you currently hold?

Only required if you are NOT an Australian resident. Select from dropdown list.
Skilled Nominated Scheme Visa (subclass 186)
Regional Sponsored Nominated Scheme Visa (subclass 187)
Skilled Independent Visa (subclass 189)
Skilled Nominated Visa (subclass 190)
Temporary Work (Short Stay Activity) Visa (subclass 400)
Temporary Work (Long Stay Activity) Visa (subclass 401)
Working Holiday Visa (subclass 417)
Temporary Work (Skilled) Visa (subclass 457)
New Zealand Citizen Family Relationship (Temporary) Visa (subclass 461)
Work & Holiday Visa (subclass 462)
Skilled - Recognised Graduate Visa (subclass 476)
Temporary Graduate Visa (subclass 485)
Skilled Regional (Provisional) Visa (subclass 489)
Student Visa (subclass 500)
Student Visa - Postgraduate Research (subclass 574)
Skilled Regional Visa (subclass 887)
Other Visa

6. Do you hold a Certificate III or IV in Disability, Community Services or Aged Care?*

Yes No

7. How many years have you been employed as a Support Worker or applicable role?*

Please Select
10+ years
5-10 years
3-5 years
1-2 years
less than 12 months
Im a student requiring placement

8. Are you willing and available to work on a casual rotating 24x7 work plan?*

Yes No

9. Have you any experience with:*

Challenging behaviours
High care
PEG feeding
Bowel care
Manual handling
Administering & monitoring medications
None of the above

10. Do you hold a certificate in Manual Handling dated within the last 12 months?*

Yes No

11. Can you demonstrate a clear understanding of Work Safe practices?*

Yes No

12. Do you hold a current Senior First Aid qualification?*

Yes No

13. Do you hold a current CPR qualification and certificate?*

Yes No

14. Do you hold a current South Australian Class C drivers licence free from restrictions of any kind and a reliable vehicle?*

Yes No

15. Do you hold a current Department for Communities & Social Inclusion (DCSI) child related clearance, OR Department of Human Services (DHS) working with children clearance?*

Yes No

16. Have you completed the NDIS worker orientation module "Quality & Safety For You"?*

Yes No
Certificate Upload Section

17. Upload Cover Letter*
(Maximum file size 2Mb)

18. Upload Resume*
(Maximum file size 2Mb)

19. Upload a coloured scan of your Drivers Licence*
(Maximum file size 2Mb)

20. Upload your certificate III or IV in Disability, Community Services or Aged Care
(Maximum file size 2Mb)

21. Upload your DCSI (child related) AND/OR your DHS (working with children) clearance certificate.
(Maximum file size 2Mb)

22. Upload your Manual Handling certificate
(Maximum file size 2Mb)

23. Upload your First Aid certificate
(Maximum file size 2Mb)

24. Upload your CPR certificate
(Maximum file size 2Mb)

25. Upload any other relevant certificates.
Upload any other relevant certificates or qualifications to be considered as part of your job application; e.g. Tracheotomy Management; PEG Feed; Catherterisation; Bowel Care; Bladder Care; Assist with Medications; Oxygen Administration etc (Maximum file size 2Mb)

Referee Section

26. Will your referees confirm that you have demonstrated the ability to deliver effective support and assistance to people with a disability in a person centred, goal orientated and time limited capacity?*

Yes No

27. Will your referees confirm you have experience in partnering with clients and improving the delivery of services to clients?*

Yes No

28. Will your referees confirm you effectively promote services to clients?*

Yes No

29. Will your referees confirm you have experience at successfully delivering direction and supervision to staff to ensure clients needs are met?*

Yes No

30. Will your referees confirm that you have demonstrated the ability to build positive relationships with families, other professionals and staff as required?*

Yes No

31. Will your referees confirm that you have delivered a high standard of service to clients and inline with company policy and procedures?*

Yes No

32. Will your referees confirm that you have the relevant experience which would allow you to be successful in this role?*

Yes No

33. I give permission to conduct reference checks once my interview has been completed to assist with the shortlisting process for this role?*

Yes No

34. I hereby confirm that all my responses to the above questions are true and correct. I understand that any false or incorrect answer may lead to the termination of my application, and in the future the termination of my employment.*

Confirmed Not Confirmed

Support Worker


Murray Bridge

Reports to:
Service Coordinator

Murray Bridge, SA

Voluntary, Charity & Social Work


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