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Hospitality Services Supervisor

Compass Group Australia - Canberra, ACT

Hospitality, Travel & Tourism
Source: uWorkin


Full Job Description
Medirest provides specialist food, hospitality and support services to residents and patients in hospitals and senior living facilities. We are passionate about ensuring residents and patients are well nourished, well cared for, valued and safe. Our services come from the heart and served with a smile.

Full Time opportunity - immediate start available
Aged Care experience highly regarded
Small and supportive team

The Position

We are currently looking for a passionate and experienced Hospitality Services Supervisor to join our Senior Living business in Canberra. The successful candidate will be well equipped to provide fantastic service to the residents as well as efficiently supervising staff and exceeding client expectations. Ideally, you will have some supervisory experience teamed with a customer centric focus.

Key Duties

Supervision of the front of house operations ensuring compliance with all company standards, policies and procedures
Develop a culture of teamwork, openness, responsibility and passion for quality
Drive service excellence and continuous improvement
Coordinate staff resources for operational and training requirements
Drive strong compliance performance supported by safety and quality audits
Completion of daily administrative tasks ensuring consistency and accuracy

The Person

Strong people management skills
Self-motivated and the ability to work unsupervised to meet key operational requirements, stand in for & support Management team as & when required
Ability to understand food safety and infection control principles
Good organisational skills with ability to manage multiple priorities
Ability to provide training where required
Administrative skills

In line with the required legislation, a valid and current police clearance and influenza vaccination will be required as part of the standard recruitment and selection process for this position.

Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.