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Lead Product Designer - Ux/ui (Lead Consultant, Remote Work But Based In Melbourne/sydney, 6 Month Term)

No Moss Co - Melbourne, VIC

Source: uWorkin


no moss in a nutshell.​

At no moss, our purpose is our people’s purpose. That means that every day, we’re looking for ways to help you find your purpose, and spend your life in its pursuit and maximisation. We call that the #PursuitOfTheUngooglable. We’re less a company than an anarchist commune of highly driven people who have aligned purposes. Together, we’re looking at radically new ways to create economic value together, in four major patterns – consultancy, products, innovation, and doing good.

What was a hypothesis three short years ago is now a consultancy on the AFR Fast 100 @ #86, and #9 on the Deloitte Tech Fast 50 Rising Stars, an interactive arts & games studio written about in PC Powerplay featuring an unprecedented 32 games created in 16 months, an innovation program delivering outcomes to The Centre of Independent Studies, the CSIRO and Hello Sunday Morning (the winner of Google’s Impact Challenge) as well as founding, funding and supporting over 4,500 micro-volunteers in six countries to complete nearly 20,000 acts of good via our non-profit, Cause Corps.

About 10% of our profits go directly toward our non-profit partners, including One Child and Cause Corps; and our skilled volunteering opportunities are directed toward the latter.

As a consultancy, we provide a special rate card accessible only to non profits, helping everything from Indigenous students get connected to scholarships to teaching kids about recycling and ocean plastic via games.

We hire for people who want to learn and grow and #DoTheUngooglable; and we have a deep culture of teaching “a rolling stone gathers no moss”, looking after each other “it’s okay to not be okay”, and customer delight “a certain polish.

you need.

A consultancy, a product incubator, an innovation hub that prizes three things:

  1. a system of radical transparency. We talk about the customers we lose openly and the reasons why we lost them so we can talk about how to improve together; we publish our games (failed or successful) online to demonstrate our learning journey; we have an internally transparent salary grading and rate card, allowing everybody to know what everybody else makes for themselves and for the company. We make all this and more visible all the time to allow our people to focus instead on making things (and each other) better.
  2. a place that values drive. On your first day, expect to be handed a blank sheet of paper and asked: what is your purpose in life? You’ll be asked to think about it, and declare it openly and hang it on the office wall, alongside those of every other no mosser. You’ll spend your career with us in its renewal, pursuit, refinement and sometimes rejection of this declared purpose as you discover something else. Along the way, you’ll gain mastery of your craft (if you don’t already have it); perhaps a mastery of a (few) new crafts; and definitely mastery of teaching others what you know.
  3. an ecosystem of wholeness. We like you for all of you; not just the ‘work face’ you’ve been putting on. We like that you were a childhood piano prodigy, or had a previous career in construction. We respect that you dedicate your spare time to writing science fiction, or what you really care about is surfing with your children. We admire that your purpose is to take people off the streets, to create safe environments for people to grow and excel, or to challenge the notion that work-life balance isn’t just ‘life balance’. There’s room for diversity of thought at no moss, and we’re privileged to continually better our ecosystem toward that end.

you like.

Getting stuff done. A rigorous process that uplifts people and enables them to be the 

rolling stone that attains a certain polish. You want to add to these organisational learnings and make us better. You want to share what you already know for the betterment of your colleagues, freely and joyfully. You enjoy putting the extra (smartly chosen) mile in to not work hard, but work effectively. You like conversations where we celebrate failing – personal, team-based, organisational – and subsequent learning.

you expect.

Other people who are purpose driven. People who value psychological safety. A place where people are good at listening and incredible at taking appropriate action. To be free to challenge the status quo and each other to greater things. An ecosystem of people who are outside their comfort zone nearly all the time, working mostly in their learning zone, occasionally edging into their terror zone.

we like.

People who don’t need us; but are connected to our story and are inspired to be part of a community. People who want to give back to ecosystems that are finding new, more human ways of working.

we expect.

People who do what they say and say what they’ll do. Outcome driven people who have a history of trying – resulting in both successes and learnings from their failures. People who love any one of strategic consulting, products and computer gaming, and technological innovation.

we need.

You appreciate and think about what went behind seemingly small design decisions, like the haptic feedback when using an iPod scroll wheel, the elastic bounce when finger scrolling to the end of a list or the clicking shut of an AirPods case.

You are not just simply someone who has a love for solving product design challenges, you also have a deep human drive to coach and help those around you be better and more capable people, and are a champion for continuous improvement of the practices in your team.

You are able to self-manage with a consulting client plus mentor between two or three other No Mossers. You have had a history of working with a multi-disciplinary team of product designers and developers to lead and execute on the product's user experience and user interface design. 

You have worked in Agile Scrum and/or Kanban environment, not just for their buzzword but for measurable, empirical outcomes. If you haven’t, we will teach you.

We work with clients, from visionary founders with a dream, to budding scale ups with millions in funding and market traction, to well established enterprises in the top ASX 20. We work across a wide variety of industries, from retail to non profit to banking to aged care.

Joining as a Lead Consultant (Product Designer - User Experience / User Interface), you will:

  • Work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
  • Facilitate in discovering the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
  • Design and deliver wireframes, user stories, user journeys and mockups optimized for a wide range of devices and interfaces
  • Identify design problems and devise elegant solutions
  • Execute on the user interface design, using tools such as Figma or Sketch.
  • Make strategic design and user-experience decisions related to core, and new, functions and features.
  • Take a user-centred design approach and rapidly test and iterate your designs.
  • Acting as a consultant within No Moss Co and developing business opportunities with associated people.
  • Lead and coach team members as an advocate for the user experience and keeping promises on team-assigned scope.

We expect you to have:

  • A solid grasp of user-centred design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Extensive experiences in using UX and UI design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  • An ability to learn and build on field of expertise, such as improved UX/UI design practices.
  • An ability to learn and build a cross-functional skill set in other product delivery disciplines, such as but not limited to agile delivery and software development.

This role is initially on a six month term, with the possibility for switching to ​a permanent role.

Our people:

  • Ask each other and the people we work with - “How are you?” and listen.
  • Independently seek to learn, grow, and are motivated to teach and grow others.
  • Are excited to learn new things and tackle things they've not seen before.
  • Rise to challenges and are resourceful in solving problems.
  • Celebrate each other’s success.


  • Candidate must be based in Sydney or Melbourne and able to work from home.
  • Submit a cover letter and include your answers to the following questions: 1. What is No Moss’ Purpose; and 2. In your own words, what do you think it means?
  • You must have at least three years of professional UX/UI design experience, or can tangibly demonstrate you have capability that is comparable to someone with at least 3 years of professional UX/UI experience.
  • You are an Australian citizen, permanent resident or hold a current visa to work in Australia.
  • Not required but highly desired: 1+ years Consulting experience


  • Our purpose is our people’s purpose.
  • An ecosystem of wholeness. We like you for all of you; not just the ‘work face’.
  • About 10% of our profits go directly toward our non-profit partners.
  • Open to discuss flexible working arrangements at the interview stage
  • Paid Parental Leave scheme.
  • Paid volunteer days with Cause Corps, our not-for-profit micro-volunteering organisation whose mission is to "make doing good a daily habit."