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Quality Improvement Consultant

Melbourne Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


Quality Improvement Consultant

  • Join the diverse and experienced Quality Improvement and Patient Experience Team at The Royal Melbourne Hospital

  • Work with a highly skilled and motivated team committed to quality improvement and patient safety

  • Be a part of the evolution of the electronic medical record as a platform to enhance quality improvement, patient safety and patient experience.

The Royal Melbourne Hospital

As one of the largest health services in Victoria, and a team of more than 10,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.

Surrounded by a Parkville Precinct of brilliant thinkers, we collaborate to set new benchmarks in health excellence – benchmarks that impact across the globe. While the work we do takes us in inspiring new directions; caring for each other, our patients and consumers is as essential to who we are, as any scientific breakthrough we make. We put people first - leading with kindness and working together, we excel as one Royal Melbourne Hospital.

Your new team

The Quality Improvement and Patient Experience is a multidisciplinary service committed to supporting and influencing quality, safety and improvement at the Royal Melbourne Hospital and includes:

  • Quality Improvement

  • Patient Experience

  • Clinical Governance and National Standards

  • Patient Safety, Risk Management

  • Community Engagement

  • And you will gain experience in and knowledge of, the many aspects of Quality and Patient Safety.

Your success in this role, will be in your ability to

  • Ensure adherence to clinical risk management policies and procedures and staff are aware of requirements

  • Facilitate the review of serious incidents/sentinel events including completion of associated documentation and reports for the Patient Safety Committee.

  • Communicate and reinforce all aspects of the Clinical Governance Framework - STEP

  • Ensure NSQHS and Aged Care requirements are communicated to clinical staff and facilitate compliance with the standards.

Your Contribution

  • Understanding of the public health system and hospital operations, priorities and constraints

  • Demonstrated knowledge and understanding of the fundamental principles of Quality Improvement and Risk Management

  • Excellent verbal and written communication and interpersonal skills

  • Demonstrated project management experience , utilising established project management methodology including the ability to prioritise and deliver project outcomes within specified timeframes

  • A minimum of intermediate level competency of Microsoft Office desktop applications

Our Commitment to you

Here at The RMH we strive for excellence with a strong purpose that defines the work we do for our community – Advancing health for everyone, every day. This is the Melbourne Way.

We believe our success comes from our people. We’re committed to the RMH being a great place to work and a great place to receive care. We have made a long-term commitment to strengthen our organisational culture through leadership, education and empowering our staff to Speak Up for themselves and each other.

This is a role where your passion and expertise can come together to create a truly defining career opportunity. It is a unique opportunity to help us transform the future of the RMH and ultimately ensure we continue to deliver world class healthcare.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.


For a confidential discussion please connect via the details below.

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

Melbourne, VIC

Health, Medical & Pharmaceutical


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