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Community Engagement Advisor

Benetas - Hawthorn, VIC

Voluntary, Charity & Social Work
Source: uWorkin


Community Engagement Advisor

  • Leading not-for-profit, values based organisation
  • High performance culture focused on providing a positive and fulfilling ageing experience
  • Great working environment and Salary Packaging Benefits
  • Permanent part time (0.6 FTE); Hawthorn East location
  • Exciting opportunity to work with an innovative team focused on quality client care

About Benetas:

Benetas is a not for profit organisation dedicated to supporting older Victorians, their friends and carers, through a range of aged care and in-home services. Benetas is committed to our reputation as a truly great place to work. We care about our people’s health and wellbeing and invest significantly in their development. We take pride in being a diverse and inclusive employer. We respect and value differences and encourage people of all ages and backgrounds to apply. Benetas is a recognised leader in Gender Equality, having been awarded an Employer of Choice citation for 15 years in a row.

The Role:

We have an exciting permanent part time opportunity (3 days a week) for a Community Engagement Advisor based at our newly refurbished Support Office in Hawthorn East. Our office is a thriving, supportive and a friendly workplace where you can collaborate with colleagues from a variety of business units.

As our Community Engagement Advisor, you will be responsible for managing effective engagement with communities and stakeholders to build sustainable and mutually beneficial relationships across the Benetas network. These relationships will result in increased engagement by Benetas clients with the local communities in which Benetas operates in line with the Benetas Next Generation Strategy 2025 and our strategic objective of creating ‘Communities of Choice’.

In addition, the role supports the delivery of the Benetas Customer Experience Vision and Principles, specifically the principle of nurturing meaningful connections for our customers.

Key Responsibilities:

  • Implement the Benetas Community Engagement Strategy and program of activities that supports the Next Generation Strategic 2025 objectives
  • Build employee engagement around what ‘Community Engagement’ looks like in Benetas
  • Collaborate with our Quality, Outcomes and Research team to establish Benetas’ first Consumer Participation Register (CPR)
  • Support our Residential Services team in the creation of a targeted and effective program of select community engagement activities
  • Communicate and liaise with sponsors, supporters, community, residents, clients and Benetas employees as required to achieve Community Engagement objectives
  • Participate in key community and Benetas functions to ensure community engagement opportunities are maximised

To be successful, you will have:

  • A tertiary qualification in a relevant field, e.g. community engagement, community development, public relations, fundraising, business development, marketing or equivalent community engagement management experience
  • Sound knowledge of engagement methodology and strategies across the consumer participation spectrum (e.g. IAP2) and in implementing them effectively
  • The ability to liaise with external agencies and stakeholders to deliver tangible benefits for clients and the organisation
  • A demonstrated understanding of the perspectives of older people and the potential challenges and barriers to them to engage in meaningful participation
  • An ability to create genuine connections with stakeholders, communities, clients, families, employees and volunteers
  • Knowledge of and direct experience in working with local and regional services, businesses and groups (desirable but not mandatory)


  • A work environment where people are valued and encouraged to share their ideas
  • A strong learning culture where you are in the driver’s seat of your ongoing professional development
  • Working in a trusted and values based organisation focused on quality and growth
  • Competitive salary (with salary packaging and meal & entertainment benefits)

How to Apply:

To view the position description and apply for this position, please submit your cover letter and resume at https://www.benetas.com.au/careers

Please note we may consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

The successful candidate will be required to undergo pre-employment checks which include national police checks. All Applicants must have valid working rights and be willing to undergo a police check.

All employees are required to be immunised with the Influenza Vaccination prior to commencement.

Hawthorn, VIC

Voluntary, Charity & Social Work


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