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April

It Support Officer

Robert Walters - Perth, WA

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

Our Client is a private organisation that specialises in aged care, they believe that their dedication to providing high quality care can make a real difference to the lives of the consumers and their families. Our client’s organisation has a strong, caring, and welcoming culture and is well known for the high quality of care they provide. The team has a wide range of backgrounds and experience, all brought together by the common themes of passion for their role and company.

Skills & Experience

  • Troubleshooting level 1 and 2 technical issues.
  • Excellence in customer service and support.
  • Demonstrated time management and organisation skills and ability to coordinate and prioritise referrals.
  • Interpersonal skills, including written and verbal communication.
  • Proficiency in the MS operating systems and service desk software.
  • Experience triaging application support issues.
  • Ability to deliver training to employees with varying knowledge and understanding inclusive of user documentation.
  • Experience within the aged care sector highly regarded.


Benefits
  • Flexible working arrangements.
  • Access to 24/7 Employee Assistance Program.
  • Free flu vaccination annually.
  • Discounted health insurance.
  • Ongoing training and professional development opportunities.


Aboriginal and Torres Strait Islander Peoples are encouraged to apply. To apply please click apply or call Chris Butcher on 08 9266 0946 for a confidential discussion.