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Consumer Peer Support Worker - Npu

Melbourne Health - Melbourne, VIC

Health, Medical & Pharmaceutical
Source: uWorkin


  • Consumer Peer Support Worker

  • Part time fixed term contract for 12 months

  • This position will be up to 7 days per fortnight

  • The days are in standard business hours (Monday – Friday, 8.30am – 5.00pm) and are negotiated on commencement.

We are also happy to negotiate a reduced number of hours across TWO applicants, this will be discussed at interview stage.

The Royal Melbourne Hospital

As one of the largest health services in Victoria, and a team of more than 10,000 strong, we provide a comprehensive range of specialist medical, surgical, and mental health services; as well as rehabilitation, aged care, outpatient and community programs. We are a designated state-wide provider for services including trauma, and we lead centres of excellence for tertiary services in several key specialties including neurosciences, nephrology, oncology, cardiology and virtual health.

Surrounded by a Parkville Precinct of brilliant thinkers, we collaborate to set new benchmarks in health excellence – benchmarks that impact across the globe. While the work we do takes us in inspiring new directions; caring for each other, our patients and consumers is as essential to who we are, as any scientific breakthrough we make. We put people first - leading with kindness and working together, we excel as one Royal Melbourne Hospital.

Your new team

These positions works alongside existing and established PSW team made up of both consumer and carer peer support workers. This team is supported by an experienced peer coordinator.

The PSW and the Peer Coordinator work alongside the broader interdisciplinary team (occupational therapists, social workers, nurses, doctors, psychologists, allied health assistants etc.) as well as a range of support staff. This team reports to the Program Manager's of NPU.

Your success in this role, will be in your ability to

  • Provide peer support and information to consumers in an adult acute inpatient unit. The work will focus on support for consumers during their admission and for a small number for a short period following discharge from the acute inpatient unit to a range of other supports in the community.

  • Be part of a dynamic work group of PSW, Peer Coordinators and broader team including clinical and support staff.

  • Be active collaborators in developing, reviewing and providing information resources for consumers and their families and carers

Your contribution

  • A lived / living experience of mental ill-health and treatment within a mental health service

  • Ability to draw on your own lived / living experience in working alongside consumers

  • Awareness of, and commitment to, your wellbeing and self-care as it relates to your work

  • Strong interpersonal skills

  • Empathic and compassionate approach

  • Understanding of peer support and recovery principles

  • Ability to work independently in an organised manner and collectively alongside your peer support work group, while also taking direction for daily activities where required

Our Commitment to you

Here at The RMH we strive for excellence with a strong purpose that defines the work we do for our community – Advancing health for everyone, every day. This is the Melbourne Way.

We believe our success comes from our people. We’re committed to the RMH being a great place to work and a great place to receive care. We have made a long-term commitment to strengthen our organisational culture through leadership, education and empowering our staff to Speak Up for themselves and each other.

This is a role where your passion and expertise can come together to create a truly defining career opportunity. It is a unique opportunity to help us transform the future of the RMH and ultimately ensure we continue to deliver world class healthcare.

The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.


For a confidential discussion please connect via the details below.

All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. Successful applicants will be required to provide evidence of an immunisation assessment prior to commencement.

Melbourne, VIC

Health, Medical & Pharmaceutical


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