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Client Services Officer

Calvary - Adelaide, SA

Voluntary, Charity & Social Work
Source: uWorkin


Full Job Description
Calvary Community Care

Client Services Officer

Join one of Australia’s leading health, community and aged care providers
Permanent full-time position/Part time position/ Fixed Term position
Excellent salary packaging options available

About the role

Our Client Services Officer plays a key role in liaising with staff, clients and their families and ensuring that our services are exceptional and delivered appropriately. You will also be responsible for answering incoming calls from clients and employees promptly and courteously, providing clear and accurate information as well as rostering to ensure all patients are seen by our Support Worker team as needed.

What you bring

Previous Rostering Experience
Drivers Licence
Ability to manage a switch board

Strong customer service skills

Exceptional communication skills with the ability to cope with multiple demands of phones, emails and schedules

Digital literacy skills, in particular excel, emails and word processing with the ability to learn new systems

Ability to maintain confidentiality of sensitive information

A desire to join a team committed to the care of others in a mission based organisation


This is an excellent opportunity to be a part of a leading mission based health care organisation. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality. Further details are available here: https://www.calvarycare.org.au/careers/benefits/

About Calvary

Calvary is a national Catholic provider of health, community and aged care services operating in six states and territories. Our services include public and private hospital care, acute and sub-acute care, home care services and retirement and aged care services, in both rural and metropolitan areas. Calvary employs over 11,000 people and has over 1,500 volunteers.

Calvary continues the mission of the Sisters of the Little Company of Mary, a mission focused on caring for those who are sick, dying and in need. We express our values of hospitality, healing, stewardship and respect through “being for others” exemplified by the Spirit of Calvary and the example of Venerable Mary Potter.

How to join the team

To join our diverse, compassionate and dedicated team for a rewarding Calvary career, please submit an online application.

Please note: attached to the job advertisement on the Calvary Careers portal are important documents relating to the role. Please ensure you view these documents before beginning your application. It is suggested that you download a copy of these for your reference.

Candidates must hold Australian or NZ Citizenship or the capacity to permanently work in Australia. Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.

Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.

Contact Person Jenna Garvie
Contact Number (08) 8179 1500
Closing Date 13/05/2021

Adelaide, SA

Voluntary, Charity & Social Work


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