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Client Liaison Administration Officer

CatholicCare Diocese of Broken Bay - Waitara, NSW

Voluntary, Charity & Social Work
Source: uWorkin


Pennant Hills/Waitara, Sydney

  • $31.75 p/h +super +salary packaging 
  • Part time 32 hours per week
  • Supportive team environment

About us

At CatholicCare Diocese of Broken Bay we work with purpose to make a positive difference in the lives of the children, young people, individuals and families we serve. Whilst we are a Catholic social services agency, we provide services to the whole community regardless of faith. Our services include NDIS disability services, foster care and out of home care supports, services for seniors, children’s services and a range of other supports including allied health, counselling, domestic violence, emergency relief, homelessness and housing assistance, crisis supports and more.

We are a safe, respectful and inclusive employer. We welcome all applicants, regardless of their cultural background, gender, faith or disability. Our organisation will accommodate any reasonable requests to support you to thrive during the recruitment process and beyond.

About the role

We are seeking a Client Liaison Administration Officer to join our CatholicCare Seniors Support team which runs in locations across Northern Sydney and the Central Coast. This position involves occasional (paid) travel to sites across Northern Sydney and the Central Coast.

This role is part of a rapidly growing area of CatholicCare and will include possibility of ongoing employment and job growth/development. Don’t miss this amazing opportunity!

This is a Part-time opportunity, working 32 hours per week. The role is a Parental leave cover, which has a contract until 20th January 2022.


  • Managing client enquires across programs in a timely and respectful manner, including onboarding in Carelink.
  • Assisting in the management of rostering staff to client services for all programs.
  • Administrative support to the Home Care Package Project implementation and beyond.
  • Preparing reports and other documentation needed.

Skills & experience

  • Have proven high level experience in reception and administration;
  • Have a good understanding of Community Aged Care, with experience liaising with families and carers of seniors;
  • Have an ability or a willingness to learn how to use the Carelink+ Client Management system;
  • Hold excellent organisation skills with a great ability to multi task;
  • Hold a valid NSW Driver’s licence and WWCC.

Culture and Benefits

Please find attached a video about what it means to work at CatholicCare. We also offer:

  • The opportunity to make a difference to families, children and young people in the community;
  • A focus on employee well-being, with regular reflective and practice supervision opportunities;
  • Access to in-house and external training and learning opportunities;
  • An Employee Assistance Program offering free and confidential counselling and support; as well as
  • Salary packaging benefits to receive up to $15,900 of your salary tax-free.

How to apply

If you are interested in this opportunity, please provide a cover letter addressing the role requirements, complete your work history and education information on the application page and submit your resume. 

Apply Now!

CatholicCare is a child-safe and child-friendly organisation – all staff must comply with our child-safe child-friendly policies and Code of Conduct. All child related roles are subject to a satisfactory Working with Children Check Clearance in accordance with the relevant provisions of the Child Protection (Working with Children) Act 2012.Completing a National Criminal History Record Check clearance is a requirement of this position

No recruitment agencies please

Waitara, NSW

Voluntary, Charity & Social Work


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