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Home Care Specialist

CatholicCare Diocese of Broken Bay - Pennant Hills, NSW

Voluntary, Charity & Social Work
Source: uWorkin


Pennant Hills, Sydney

  • $ 41.89 + Superannuation + Salary Packaging
  • Supportive team environment
  • Learning and Development Opportunities

About us

At CatholicCare Diocese of Broken Bay we work with purpose to make a positive difference in the lives of the children, young people, individuals and families we serve. Whilst we are a Catholic social services agency, we provide services to the whole community regardless of faith. Our services include NDIS disability services, foster care and out of home care supports, services for seniors, children’s services and a range of other supports including allied health, counselling, domestic violence, emergency relief, homelessness and housing assistance, crisis supports and more.

We are a safe, respectful and inclusive employer. We welcome all applicants, regardless of their cultural background, gender, faith or disability. Our organisation will accommodate any reasonable requests to support you to thrive during the recruitment process and beyond.

About the role

We are thrilled to be setting up Home Care Packages (HCP) as a service offering. This role forms a critical part of implementing HCP which assists our Senior clients, with a wide range of needs, by coordinating a mix of services that can help them within their home environment.

As a Home Care Specialist, you will engage with customers throughout the Home Care process to ensure they understand the variety of support services available to meet the individual needs of the care recipient.

This is a Permanent Full-time position based at Pennant Hills. Flexibility is required to work in other locations within the Diocese of Broken Bay.

This is an exciting new start-up opportunity in our organisation and will initially be a dual role (Home Care Specialist and Community Engagement Officer). This role has great advancement opportunity for the right individual.


  • An active participant in the HCP Implementation Project
  • Customer Service focus, ensuring client’s feel supported and informed.
  • Undertake initial Client Assessments and attend initial “Face to Face” visits with client in their home.
  • Networking with internal and external Aged Care related programs to grow and maintain referral pathways.

Skills & experience

  • Minimum Diploma level qualification in related field.
  • Work experience in the Home Care Sector. (5 years experience is desirable)
  • Exceptional interpersonal and rapport building skills, with a solution focus approach.
  • Ability to work independently with initiative and collaboration where required.
  • Aptitude for understanding new systems and technologies, particularly the My Aged Care system.
  • Current driver's license and access to insured vehicle.

Culture and Benefits

Please find attached a video about what it means to work at CatholicCare. We also offer:

  • The opportunity to make a difference to families, children and young people in the community;
  • A focus on employee well-being, with regular reflective and practice supervision opportunities;
  • Access to in-house and external training and learning opportunities;
  • An Employee Assistance Program offering free and confidential counselling and support; as well as
  • Salary packaging benefits to receive up to $15,900 of your salary tax-free.

How to apply

If you are interested in this opportunity, please provide a cover letter addressing the role requirements, complete your work history and education information on the application page and submit your resume.

Apply Now!

CatholicCare is a child-safe and child-friendly organisation – all staff must comply with our child-safe child-friendly policies and Code of Conduct. All child related roles are subject to a satisfactory Working with Children Check Clearance in accordance with the relevant provisions of the Child Protection (Working with Children) Act 2012.Completing a National Criminal History Record Check clearance is a requirement of this position

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Pennant Hills, NSW

Voluntary, Charity & Social Work


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