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Retirement Village Manager

Mercy Health - Australia,

Health, Medical & Pharmaceutical
Source: uWorkin



Summary of the role:

We are seeking a talented, motivational leader who is passionate about working with seniors and providing excellent operational and sales management of the village across all areas including the development of in-home services. Using their communication and organizational skills, the RV Manager will work towards building an open and transparent relationship with residents and staff by providing leadership and sound business skills in the management of the village to ensure that the villages operate efficiently and to the highest of standards in order to meet the day to day needs of the residents. Based in Reservoir, this permanent part time Manager will also be responsible for a small community in Sandringham.

  • Permanent Part-time position (30.4 hours per week)
  • Located at St Margaret's Community Retirement Village in Reservoir
  • Be an active leader of a team where communication is valued and continuous improvement is promoted in accordance with accreditation and aged care standards.
  • Lead a culture that promotes positivity and safety while delivering our Model of Care that focuses on the individual emotional and physical needs of the resident.
  • You will liaise with all stakeholders to deliver best practice operational and clinical services, including allied health, hospitality, lifestyle and community activities.


  • Prior management experience in the retirement village sector preferable
  • A passion to establish and develop an in-home services program within the village
  • Able to build rapport, negotiate and maintain effective relations with residents and all stakeholders and balance multiple demands
  • Able to provide solutions to complex issues using critical thinking
  • Demonstrated ability to manage refurbishment programs and achieve positive sales outcomes
  • Business acumen and retirement village knowledge relating to budgets, occupancy, compliance and accreditation standards.
  • Demonstrated understanding of ahuman rights approach to person-centred services and an ability to work in a team environment.


Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

Mercy Health is committed to the safety of all children and vulnerable people across our services. We recognise the importance of listening to the voice of children and vulnerable people and have a zero tolerance of any form of abuse and neglect.


Mercy Health recognises that many people want to work somewhere that is more than ‘just a job.’ With a values based culture, Mercy Health offer a generous range of benefits to support you to maintain a healthy work/life balance. These include:

  • Salary packaging benefits
  • Opportunity to purchase additional leave
  • Health and Wellbeing programs
  • Camp Australia School Holiday Program
  • Career progression and development opportunities
  • A range of discounts available across a diverse portfolio of financial, healthcare, travel and other services

We focus on caring for our staff members and those important to them. We support all staff to be their authentic selves at work through Whole Self @ Mercy Health - our network group for LGBTIQ staff and allies.

At Mercy Health we pride ourselves on embracing diversity and foster an inclusive culture where individual differences are respected and celebrated. We encourage applications from people of all ages, abilities and cultural backgrounds including Aboriginal and/or Torres Strait Islander Peoples.

To be the successful candidate you must meet the position requirements as well as provide a current Police Record Check. Mercy Health may conduct additional background checks subject to current legislation.

If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.


To view the position description or submit your application please click the 'Apply Now' button.