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Youth Services Coordinator

Aboriginal & Torres Strait Islander Community Heal... - Chermside, QLD

Voluntary, Charity & Social Work
Source: uWorkin


What we offer:
Total package being $91,704 (this is the amount base salary + super + salary sacrifice benefits)

Base salary $80,074 annually
Superannuation approximately $7,607 annually
Salary sacrifice benefits of $15,900 living expenses (e.g. mortgage repayments) and $2650 meal/entertainment. With a potential additional benefit of $4,023 on top of your base salary

17.5% Annual Leave Loading
Access to free or at a significantly reduced rate for Dental and Medical services
Opportunity for internal and external training that is relevant to role and 10 days of paid study leave subject to eligibility

About us:
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We are the largest, most comprehensive Aboriginal Medical Health Service in Queensland. Our services include medical and dental clinics, family and child services, social and emotional wellbeing services, early childhood programs, youth services and an aged care facility.

Our vision for the future is to deliver healthy, connected Indigenous urban communities. To do this we are focusing on five strategic priorities:

  • Champion healthy individuals and thriving families
  • Build a strong and sustainable future
  • Innovation and excellence
  • Our partners
  • Our people
See more at our website - http://atsichsbrisbane.org.au

As a key member of the ATSICHS, the Coordinator Youth Services is expected to personally contribute to the shaping and achievement of ATSICHS vision and goals within their own scope.

Role Functions

The Coordinator will manage the day-to-day functioning of the team to ensure effective service delivery at all times. The role will also manage staff particularly in providing operational management, leadership and support. The role will oversea the case management to ensure AYS effectively identify the needs of young people while delivering targeted and goal driven supports that focuses on their genuine needs and aspirations. The role will directly assist Senior Case Managers with their young people to access a coordinated wrap-around suite of services with the aim to achieve behavioural changes and engagement with ATSICHS Youth Youth Service team.

Effectively identify the needs of young people in delivering targeted and goal driven supports that focusses on their genuine needs and aspirations. The role will directly assist young people to access a coordinated wrap-around suite of services with the aim to achieve outcomes of the program objectives.

Organisational Contributions

The Youth Services Coordinator will support and facilitate the integration of ATSICHS Human Service programs, Medical and Early Childhood through the analytical analysis of systems that prevent activating an integrated service system. The Youth Team Leader will identify solutions and lead the delivery of initiatives that support cross-team collaboration, well beyond case conferencing or client referrals.

In addition, the role will also build strong relationships with local Child Safety Service Centres, Non-government stakeholders and regional networks to proactively lead collective effort around emerging community trends and early intervention supports. The role will also lead the implementation of targeted measures and protocols for high-risk case collaboration within ATSICHS and External Stakeholders collaborative.

They contribute to monitoring organisational objectives, standards and KPI’s and assist in the development of educational material and community events and outreach activities.

Skills and Experiences:
Minimum bachelor or diploma qualifications in Social Work, Human Services, Psychology, Behavioural Science, Social Science, Youth Work, Community Services or relevant field.
Previous experience in case management and coordination activities using a client information system.
Demonstrated experience in managing complex caseloads with a focus on co-ordinating appropriate referral services for high risk youth.
Develop networks and maintain effective working relationships that contribute towards the objectives of the Youth Service in order to meet the targets of the program, and where necessary identify emerging issues, service gaps and opportunities to build on service delivery capacity.
Demonstrated ability to lead, guide and manage people
The ability and willingness to attend case conferencing across the Brisbane and Logan regions as required.
Flexibility in service provision that include on call after hours to support high risk management for youth justice and child safety, as well as creating innovative practices.
Ability to provide complex case management and to support staff in providing after hours high risk management to youth justice and child safety.
Ability to co-ordinate daily rosters and staff leave.
A willingness to travel across the ATSICHS Brisbane and Logan region of services and work across different sites.
Knowledge of the supports available to young people in the areas of mental health, education, employment and housing.
Ability to communicate sensitively and effectively to young people through the use of decisive listening, influencing and persuasive skills.
Current drivers licence
Working with Children’s Card (Blue Card) or be eligible to apply

Desirable, but not mandatory:
Bachelor qualification in either Social Work/Human Services/Behavioural Science/Psychology/Criminology/Allied Health/Occupational Therapy/Sociology/Public Health or relevant field.
Counselling skills
Previous experience in a senior case worker and/or workforce training role

How can you apply?

Applications can be submitted by following the links on the Recruitment page.

For any further enquiries please get in touch with our People & Culture Team on 07 3240 8900 or email peopleandculture@atsichsbrisbane.org.au.

Chermside, QLD

Voluntary, Charity & Social Work


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