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Authorised Program Officer

VMCH - Wantirna, VIC

Any Industry
Source: uWorkin


  • Newly created role
  • Be part of supportive Allied Health Team
  • Excellent not-for-profit Salary Packaging Benefits

About the role

VMCH Allied Health Team is seeking for a talented, passionate and professional person for an exciting opportunity to join our Allied Health Positive Behaviour Support Service Team.

As an Authorised Program Officer your key roles and responsibilities will be defined by the Disability Act 2006; the NDIS Quality and Safeguard Commission Rules 18 and other mandatory State and Federal Government legislative requirements regarding the use and reporting of Restrictive Practices in the Disability and Aged Care Sector.

As the Authorised Program Officer your role is pivotal in helping chart a successful path towards the reduction and elimination of the use of restrictive practices, assist and support the Positive Behaviour Support Team and review of positive behaviour support plans.

The role will be based at Wantirna with regular travel required throughout Melbourne and surrounds, regional Victoria as well as Telehealth.

Key Responsibilities:

  • To work collaboratively with the Positive Behaviour Support service team to provide and support quality person centred behaviour support in accordance with the NDIS Positive Behaviour Support Capability Framework.
  • To record, monitor and review use of all restrictive practises within VMCH and ensure that a person’s Behaviour Support Plan contains the least restrictive option with a view to reducing the restrictive practise.
  • To approve the use of regulated restrictive practice and seek authorisation for use of regulated restrictive practice from the Victorian Senior Practitioner, NDIS Safeguard Commission, Office of Professional Practice, Department of Families, Fairness and Housing (DFFH-Victoria).
  • To ensure that reporting of all authorised use of restrictive practices are complete within the timeframe required by the NDIS Quality and Safeguard Commission via the NDIS Portal.
  • To facilitate correct reporting process of unauthorised restrictive practises as per the NDIS Quality and Safeguard Commission requirements and advise the appropriate authorities of the same within the timeframe required by the NDIS Safeguard Commission.
  • To work collaboratively with all key stakeholders regarding the use of unauthorised restrictive practices, conduct regular audits of the safe and appropriate use of restrictive practices, e.g. minimise the use; and encourage the use the least restrictive practice and for the shortest period possible.
  • To meet service key performance targets and revenue targets for billable hours of service as set by the positive behaviour support service management.

Skills & experience

  • Relevant qualifications- e.g. Disability, Allied Health, Nursing.
  • Experience working with clients with complex needs and behaviours of concern will be highly regarded.\
  • Commitment to person-centred thinking and planning
  • Ability to take initiative and work autonomously
  • Ability to mentor and train staff
  • Excellent communication, time management and organisational skills with strong prioritising abilities
  • Experience of NDIS plans and funding.
  • Ability to work in a team within a changing environment and to collaborate with peers and teams to achieve results.
  • Great relationship building skills
  • A willingness to meet training requirements for APO’s
  • Current driver’s license.


As an employee of VMCH you will be provided with ongoing personal and professional development, career pathways opportunities, a positive and supportive workplace culture and excellent salary packaging benefits.

About us

VMCH are a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education to 7,600 people across Victoria. We operate in over 50 locations, have 2,600+ employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you! For more information please contact Jo-Ann Petersen (Senior Manager of Allied Health, Community and Disability Services) on 1300 919 850

To work at VMCH, you will be required to supply proof of work rights, a National NDIS screening check, Evidence of 2020 Flu Vaccination and a Victorian Employee Working with Children Check. You may also be required to supply an International Police Check.

We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.

Download the Position Description