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Administration Officer (Vpsg4)

Department of Health - Melbourne, VIC

Government, Defence & Emergency
Source: uWorkin


The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of Victorians into the future. We also lead the Victorian Government's response to the coronavirus (COVID-19) pandemic. Working with our partners, we oversee Victoria's health system including mental health, ageing and aged care and preventive health. We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTQI+ and people from culturally diverse backgrounds and differences to realise the potential of our employees for innovation and delivering services.

Application Closes: 9 May 2021

Role: Administration Officer (until 31 Decemeber 2021)

Number of vacancies available: 12

Office Location(s): 50 Lonsdale Street/Work from home

Position Summary:

The Administrative Officer will work as part of a team to support the case and contact management in the investigation, surveillance, management and control of COVID-19. The Administration Officer role will provide support engage with internal and external stakeholders to follow up on confirmed case and contact as well as to provide public health advice and support to cases and contacts. This role will also maintain data to provide advice to team leaders of various subsectors under case and contact management.


  • Provide administrative support for the routine engagement of confirmed cases and contacts to ensure information sharing and compliance with directions to socially distance/isolate.
  • Receive and enter data and information into PHESS, including laboratory results from VIDRL.
  • Manage information requests and correspondence through the shared inbox.
  • Escalating advice and information requests from the existing case and contact team through Team Leaders.
  • Assist in the preparation and presentation of reports, ministerial briefs, cabinet and agency submissions on a range of matters.
  • Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.
  • Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures.
  • Demonstrate how the actions and outcomes of this role and work unit impact clients and the department's ability to deliver, or facilitate the delivery of, effective support and services.


Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note: For this position, you are not required to address each of the key selection criteria in a separate written document.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

For further information please visit the Department of Health

Click 'Apply Now' to submit your interest in this position.

Melbourne, VIC

Government, Defence & Emergency


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