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Support Coordinator (Identified) - Cairns

Mercy Community - Cairns City, QLD

Voluntary, Charity & Social Work
Source: uWorkin


Opportunity to work with amazing people during their NDIS journey.

What we are looking for….

A Support Coordinator (Identified) based in Cairns to work with NDIS participants and contribute to making their lives better.

You are part of the Aboriginal and Torres Strait Islander community.

You will be passionate and interesting.

You will provide and facilitate pathways for NDIS participants to meet their NDIS goals.

You will coordinate services from community organisations to help NDIS participant’s physical, intellectual and social needs.

What’s in it for you ….

An opportunity to get new experiences and improve your skills.

A supportive, flexible and culturally appropriate workplace and you will be part of a dedicated team.

Connect with other Aboriginal and Torres Strait Islander workforce.

And it’s based in Cairns…..where the rainforest meets the reef

A typical day in the life of a Support Coordinator can include:

  • Support participants and their families to understand their NDIS plan
  • Regular communication/reports with the participants, their families and National Disability Insurance Agency (NDIA)
  • Engage with community organisations to see if their services are a good fit for the participants
  • Prepare NDIS plan reviews to communicate participants goals and aspiration
  • Home and community visits
  • Managing cases – we will show you
  • Refer to the NDIS price guideline to check service agreements – we will coach you
  • Culture is part of every day.
About You…
  • Experience in community services and engagement and ability to network with community organizations.
  • Knowledge or ability to acquire knowledge of managing cases, care coordination and/or complex case coordination.
  • Adaptable and person-centered communication skills.
  • A positive and friendly manner, flexible and willing to be part of an innovative and supportive team
  • Completion of NDIS Worker Orientation Module
  • Open Queensland Driver’s License
  • Ability to obtain a Yellow Card Exemption/NDIS Workers Screening Clearance and Blue Card prior to commencement
Please note: to perform this role it is essential that the person be an Aboriginal person or Torres Strait Islander person, this is a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld).

About us

Mercy Community is a Catholic faith based Not-For-Profit organisation, focused on the provision of innovative services in the areas of child protection, multicultural support, family mental health, community and residential based aged care and disability support services. We are a strongly committed team that works hard and truly lives our values – Mercy, Acceptance, Excellence, Dignity, Empowerment and Integrity.

We are committed to actively and positively contributing to the quality of life and wellbeing of the people we support and to embrace our community diversity in all its forms.

  • Attractive salary plus Generous Salary Packaging to increase your take home pay
  • Flexible work arrangements
  • Great team culture, fun, respectful and professional.
  • Ongoing training and support – we pride ourselves on our model of practice and our desire to do the best we can do!
How to apply

If this sounds like the role for you, apply now via . Please ensure your application includes your Resume and Cover Letter.

Please Apply Immediately - interviews will commence on receipt of applications

If you would like further information on this position please contact or 0419 126 653 for a confidential chat.

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining a clear personal history screening checks throughout employment.

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Mercy Community

Cairns City, QLD

Voluntary, Charity & Social Work


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