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Intake Officer

Calvary Health Care - Mount Waverley, VIC

Voluntary, Charity & Social Work
Source: uWorkin


Calvary Service Name

The Intake Officer is responsible for the intake administration for new clients. This includes maintaining maximum occupancy rates and referrals for various funding streams such as Home Care Packages, National Disability Insurance Scheme, Commonwealth Home Support Program and Department Veteran Affairs.
You will be coordinating client assessments and developing strategies to address vacancies and responses to changes in program numbers. A high level of attention to detail and data accuracy is required to maintain data integrity.

What you bring

  • Experience in the aged and disability/community sector;
  • Experience and knowledge of the GoldCare system
  • Experience with data entry; referral management, portals and other referral media;
  • Well-developed customer service skills;
  • Understanding of program targets and guidelines, reporting requirements and processes to comply with them;
  • Strong communication skills - both verbal and written;
  • Strong MS Office skills with the ability to learn new systems and adapt to a variety of client management systems;
  • An understanding and comprehension of medical terminology (experience in medical data administration or intake) or a relevant qualification would be highly regarded.


This is an excellent opportunity to be a part of a leading mission based health care organisation. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality. Further details are available here: https://www.calvarycare.org.au/careers/benefits/

About Calvary

Calvary is a national Catholic provider of health, community and aged care services operating in six states and territories. Our services include public and private hospital care, acute and sub-acute care, home care services and retirement and aged care services, in both rural and metropolitan areas. Calvary employs over 11,000 people and has over 1,500 volunteers.

Calvary continues the mission of the Sisters of the Little Company of Mary, a mission focused on caring for those who are sick, dying and in need. We express our values of hospitality, healing, stewardship and respect through “being for others” exemplified by the Spirit of Calvary and the example of Venerable Mary Potter .

How To Join The Team

To join our diverse, compassionate and dedicated team for a rewarding Calvary career, please submit an online application.

Please note: attached to the job advertisement on the Calvary Careers portal are important documents relating to the role. Please ensure you view these documents before beginning your application. It is suggested that you download a copy of these for your reference.

Candidates must hold Australian or NZ Citizenship or the capacity to permanently work in Australia. Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.

As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.

Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.

Mount Waverley, VIC

Voluntary, Charity & Social Work


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