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June

Hotel Service Coordinator

ACH Group - Rostrevor, SA

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Full Job Description
The Roles: A casual opportunity has become available to join the Milpara team at Rostrevor in the position of Hotel Services Coordinator.

As a Hotel Services Coordinator, you will be responsible for providing exceptional customer service across site hotel services portfolio and work with us in transforming our dining experiences.

Your core responsibilities will include:
Work in the site Hotel Services Teams in all activities and day to day operations
Provide a high level of customer service and manage customer feedback
Facilitating customer experiences and customer driven outcomes
Responsibility for service excellence in food and beverage operations and housekeeping services
Administrative duties, catering system management and rostering
Quality and Compliance with Aged Care Quality Standards
Training and Development of front of the house staff
Purchasing and stock control
Ensure food safety standards, and other legislative standards are maintained
Work with multi-disciplinary teams in professional environment to support the resident's wellbeing
and much more

Skills & Experience:
Significant experience in supervisory or management role within hotel, resort or aged care industry
Certificate in Hospitality, Diploma of Hospitality Management or equivalent experience
Operational knowledge of Food Safety Standards
Strong interpersonal skills
Understanding of WHS and audits process
Computer literacy
Skills to work to strict deadlines
Excellent interpersonal, communication and problem-solving skills

The successful candidate will need to provide a 2021 Flu Vaccination Statement and a satisfactory police clearance less than 12 months old before commencement, as well as a DHS Disability Clearance.

How to Apply:
Applications close: 16th June 2021.

To apply online and to access the position description, please see https://achgroup.org.au/work-with-us/current-opportunities/

ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.